Best of GSX 2023: Global Security Operation Centers

Equipping the Global Security Operations Center of the Future 

It’s no surprise that today’s security command centers come in all shapes and sizes. Each organization has its own specific use case and there’s certainly no “one-size-fits-all” solution when it comes to building out a GSOC.

As technology advances and environments change, such as AI and the rise in virtualized work, the traditional GSOC has been turned on its head. Now organizations are welcoming people back to their facilities, which means it’s time to take a step back and reimagine the GSOC.

In this session, panelists will discuss the shortcomings of today’s GSOCs—and ways to address these challenges through AI-driven initiatives and better operational maturity. They will also discuss how cybersecurity is permeating the physical security world, effective GSOC design and implementation, recruiting and retaining talent, and how to prepare your organization for what’s next.

How to Create a Virtual GSOC 

The GSOC is considered the gold standard for physical security. For most organizations, however, the resources, hardware, and expertise needed for that level of round-the-clock security monitoring is much too costly. Because of this prohibitive cost, organizations normally don’t invest in a GSOC until they have 2,500 employees or more.

Now, advancements in cloud- and AI-based technologies make it possible to create a “virtual GSOC”—one that maximizes existing resources and allows security personnel to cover more ground and monitor more cameras, and do so remotely from their mobile devices. Effectively leveraging cloud and AI enables even small security teams to have the impact of a GSOC.

SOC 2.0: Upgrading from Call Center to Threat-Hunting Machine 

Security Operation Centers (SOCs) have long been the first line of defense against threats, but in a world of hybrid work environments, accelerating digital transformation and ever-blurring lines between physical and cyber worlds the traditional security measures are no longer sufficient—it's time for an upgrade. In this presentation, we will delve into the definition and current state of insider threats and risks and show you how to turn your SOC from a call center into a threat-hunting machine. We’ll explore how unified physical and cybersecurity harnesses artificial intelligence, machine learning, and identity access management to better detect and prevent malicious activity, automate incident response, and keep our organizations safe in this ever-changing landscape. Join us for a thought-provoking discussion on the future of security and SOC threat hunting.