The Human Ceiling: Why Live Video Monitoring Cannot Scale, and How Security Teams Are Moving Past It [Webinar]

AI is no longer the question in physical security. Over two decades, the enterprise camera estate has grown by an order of magnitude, while the human visual system asked to watch it has not changed at all. The result is a structural mismatch, and it shows up as missed events, alarm fatigue, and rising labor cost. It is not a people problem. It is a systems problem.

This session unpacks the evidence behind that claim and what it means for how security programs are designed. Drawing on the peer-reviewed and government-sourced research assembled in Ambient.ai's white paper The Human Ceiling, we look at why sustained attention has a short half-life, why detection collapses as camera feeds multiply, why alarm fatigue is a documented safety problem rather than a metaphor, and why fatigue and turnover make the live-monitoring model impossible to staff at fleet scale. Each finding is grounded in what it looks like inside a real global security operation.

The goal is not to remove people from security operations. It is to move the continuous-evaluation task onto a system built for it, and to elevate skilled officers to verification, judgment, escalation, and response. The conversation closes on what that shift looks like in practice: Agentic Physical Security, deployed responsibly, with humans in the loop and out of the bottleneck.

Join Jody Russell (Ambient.ai) and Brent Kennedy (SentinelOne) as they discuss:

• Why the limits of live video monitoring are a matter of human biology, not operator diligence, and why that distinction changes the fix.
• What the cognitive science says about attention, feed overload, and alarm fatigue, and how it maps to daily life in a global security operations center.
• Why more cameras and more headcount cannot close the gap, and what the labor math actually looks like.
• Where continuous, machine-driven evaluation belongs, and where human judgment remains decisive.
• A practical way to assess whether your operation has hit the human ceiling, and where to start.

Panelists*

Brent E. Kennedy 
Director of Global Security Operations | SentinelOne

Brent E. Kennedy is the Director of Global Security Operations at SentinelOne, where he leads global security initiatives to safeguard the company’s employees and assets worldwide. With over 20 years of experience in security operations, facilities, and logistics, he has previously held leadership roles at Meta, Stryker, and Target. A former U.S. Army Armor/Infantry officer , Brent served in Operation Iraqi Freedom, as a  Operations Officer for a Division Operations Center in Tikrit, Iraq, coordinating complex operations across 17,000 multinational troops earning him a Bronze Star. He holds a Master’s in Criminal Justice and Security, a bachelors degree in Psychology and is a Certified Forensic Interviewer.

Jody Russell 
AI Evangelist and Solutions Engineer | Ambient.ai 

Having spent 20 + years in the security industry, Jody has journeyed from installation and operations to technical sales and evangelism, continually honing his passion for transformative security solutions. Now, his focus is this inflection of AI and security technology, particularly the role of computer vision in shaping the future of physical security.

*Note: Speakers and content are subject to change without notice.

Topic: Digital Transformation, Physical and Operational Security

Credit Information: Completion of this webinar is eligible for 1 CPE credit.    

Translation Captioning Available: This webinar includes AI translation captioning in English, Arabic, French, and Spanish (Latin American). The translation feature is available both during the live session and for the on-demand version. You may select your preferred language in the webinar session.