Crisis, Crowds, and Cameras: When Security Becomes the Story [Webinar]

Imagine these scenarios:

• A news van pulls up, a reporter walks over, and a camera starts rolling. The first question is, “Can you tell us what’s going on?” The security personnel, CSO, or CEO has not been briefed and does not know.
• You’re managing a crowd when it suddenly starts growing. Dozens of cell phones are recording. Images are being livestreamed, shared online, encouraging others to join, and viewed far beyond those present.
• You think the security incident is over. Initial reporting has accurately told the story, and the scene has cleared. Then new videos and posts begin appearing online that are edited, taken out of context, or even AI‑manipulated by others, and public perception shifts in ways that do not match what actually happened.

For today’s security professionals, these are all real possibilities and increasingly common. Cameras, social media, and public scrutiny are now part of the operating environment. Incidents can quickly become public narratives in real time, often before facts are fully confirmed or official messaging is ready. While organizations provide policies, procedures, and approved responses, professionals at every level still need the judgment, confidence, and skills to navigate these moments effectively.
 
This session goes beyond the public relations script. Through three realistic security scenarios, we explore what happens when security, media, and public attention intersect, and why preparation, communication, and skill development matter more than ever.
 
Join Ellen Steverson, Career Management & Advancement Expert and Author, and her guest, Amanda Green, Communication Strategist and former Television Producer, as they examine what security professionals should understand when media attention becomes part of the incident. Amanda provides the communication perspective, including how interactions with reporters can influence developing situations, and Ellen connects these insights to skills, training, and professional considerations that can help strengthen judgment, communication, credibility, and readiness under pressure.
 
At the end of this presentation, attendees will be able to:

1. Understand effective approaches for interacting professionally with reporters and cameras during developing situations.
2. Identify individual skills, training needs, and leadership or policy considerations that can improve readiness, credibility, and response under pressure.
3. Explain how preparation and intentional skill development can strengthen professional resiliency and career management momentum.

Speakers*

Ellen Steverson, 
Founder and President | StartingBlock Career Services, LLC

Ellen Steverson, Founder and President of StartingBlock Career Services, LLC, since 2011, brings a unique blend of career management, executive recruiting, and business leadership experience, helping thousands of professionals clarify what matters, communicate their value, and advance their careers. Ellen promotes One Life, One Career, helping clients view their careers, regardless of the number of roles, as a single skills- and experience-building story that delivers business value rather than a pile of disconnected jobs.

Ellen is a multi-certified career strategist, speaker, trainer, and co-author of Working to Winning: The Power of Knowing What Matters with Thomas Powner. Together, in the book, they introduce the Forge4ward Career Management Model with tools and strategies to tackle Career Gridlock, those emotional and pivotal moments when people ask, “What now?” or “What’s next?” that happen in every career. 

Ellen presents on all aspects of career management, including skills, networking, and employee–employer relations. She equips individuals, organizations, associations, universities, and nonprofits with engaging, actionable coaching, presentations, conference sessions, training programs, and webinars grounded in real-world application and a partnership approach between employees and employers.

Amanda Green
Strategic Communications Leader | Founder, InYourVoice MediaWorks

Amanda Green is a strategic communications leader and founder of InYourVoice MediaWorks, where she helps cause-led organizations stop chasing media coverage and start owning their storytelling.

With 12 years as a TV news producer in Orlando, FL, and nearly a decade in public relations, Amanda brings a journalist’s instincts to brand storytelling. She created the Newsroom Narrative System™, a five-stage editorial framework that installs a fully functioning newsroom inside an organization, giving teams the pipeline and discipline to tell their stories consistently, credibly, and on their own terms.

Amanda speaks on topics related to modern PR, audience trust, and the responsible use of AI in communications. She emphasizes that the brands winning today aren’t the ones with the biggest ad budgets; they’re the ones that have learned to think like a newsroom.

*Note: Speakers and content are subject to change without notice.

Topic: Risk Management

Credit Information: Completion of this webinar is eligible for 1 CPE credit.    

Translation Captioning Available: This webinar includes AI translation captioning in English, Arabic, French, and Spanish (Latin American). The translation feature is available both during the live session and for the on-demand version. You may select your preferred language in the webinar session.