Preparing for the New Era of Civil Unrest

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Learn actionable information to better protect an organizations' personnel and assets in of potential group, crowd or mob situations. Originally conducted 15 January 2021.


All security professionals can benefit from a knowledge and understanding of the causes, warning signs and behavioral dynamics of groups, crowds and mobs that are associated with protests and riots. Such an understanding better prepares professionals for the new challenges associated with the use of social media (Twitter, Facebook, etc.) and the evolving geo-political environment as they relate to the development of civil unrest, and the potential for dangerous and violent collective behavior. This continually-updated 60-minute program provides timely, actionable information to better protect an organizations' personnel and assets in of potential group, crowd or mob situations.

Learning Objectives

Upon completion, participants will be able to:

  • Define the different types of groups, crowds and mobs
  • Explain the sources and types of dangerousness in crowds
  • Identify the tactics employed by protesters during civil unrest
  • Describe organizational and individual measure to enhance safety and security in times of civil unrest

Credit Information

Completion of this webinar is eligible for 1 CPE credit. CPE credits for ASIS-sponsored webinars will be updated in your user profile within 48 hours of completion. Self-reporting of CPE credits is not required.

Expand Your Learning!

The following ASIS resources on mass protests and civil unrest are available to security industry professionals. ASIS International is committed to providing education, training, and resources to help inform the security profession to be better prepared for events like those that occurred at the United States Capitol on 6 January.


Steven M. Crimando, MA, CTM
Principal and Founder
Behavioral Science Applications, LLC

Steven M. Crimando, MA, CTM, is the principal and founder of Behavioral Science Applications, LLC a behavioral risk management consultancy based in the New York metropolitan area. He is a recognized expert in the prevention, response and recovery from critical incidents, and has developed behavioral crisis intervention programs for government agencies, major media and entertainment businesses, hospital and healthcare systems, and multinational corporations. Mr. Crimando has published many professional articles and book chapters, and serves as an expert to the media and the courts on behavioral crisis management. He has provided high-level crisis prevention and response training programs to professional and academic audiences in business, law enforcement, intelligence, military and emergency management organizations worldwide. With more than 30 years' experience in behavioral threat management and as a front line crisis responder, Mr. Crimando was a responder to both the 1993 and 9/11 World Trade Center attacks, coordinated psychological support services at New Jersey's anthrax screening center, and has worked in support of response efforts at countless disasters, emergencies and incidents of mass violence.

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